WE FIND LEAKS · 2 MIN READ
The relevant pipe may cross several areas
A leak affecting one dwelling can relate to a riser, a room above or a communal system. Access limited to the damaged area may prevent the source being confirmed. Plans and previous findings help establish which areas are likely to be needed.
Coordinate the people in advance
Identify the managing-agent contact, caretaker and occupiers who can arrange entry. Explain rules around water interruption, escorts and permits. An authorised person must be available to make decisions within the agreed scope.
Record the boundaries of the instruction
Define which systems and properties are included, who receives the findings and how repair work is approved. Communal or block-wide work may need a commercial quotation. The report should be understood alongside any access limitations, rather than assumed to cover unseen areas.
Keep these points in mind
- Provide available floor and service plans
- Arrange keys and permissions
- Agree isolation and repair authority
This guide provides general preparation information. The right investigation depends on the property, its systems and the evidence available. For active flooding, electrical danger or an unsafe ceiling, seek urgent appropriate help rather than waiting for a routine appointment.