WE FIND LEAKS · 2 MIN READ
Photograph the change, not just the close-up
A wider view shows the room and nearby fittings, while a closer image can record the edge of a stain. Dates help establish whether the affected area is changing. Take photographs only from a safe position and with permission where another property is involved.
Keep the technical history together
Earlier contractor reports, meter readings and installation drawings help avoid repeating uncertainty. A note of what was repaired and whether the symptom changed is particularly useful. Label files by date and room so the sequence is easy to follow.
Share what is relevant
Prepare your enquiry with the postcode and symptoms, then open WhatsApp and tap Send. We discuss the scope, access and availability before confirming an appointment. No booking or payment is created by preparing a message.
Keep these points in mind
- Include a safe wider room view
- Date each observation
- Keep unrelated personal information out
This guide provides general preparation information. The right investigation depends on the property, its systems and the evidence available. For active flooding, electrical danger or an unsafe ceiling, seek urgent appropriate help rather than waiting for a routine appointment.