Hidden water leaks. Clearly resolved.Coverage across eight regions

After the plumbing repair

A repair with
a written record.

A 12-month workmanship warranty applies to the completed plumbing repair in the agreed residential package.

The warranty relates to the repair

The promise concerns workmanship on the agreed plumbing repair. It does not mean the entire property, unrelated pipework or pre-existing water damage is covered. Keep the repair record and the written warranty details supplied with the completed instruction.

Explain a concern with the work

If you notice a problem after repair, record what has changed and refer to the original job details. The same visible mark can relate to remaining moisture, another source or an issue needing reassessment. The next step should be based on that evidence rather than an assumption about the cause.

Restoration remains a separate stage

The warranty is not a drying or decorating service. Floors, plaster, paving and other finishes may need separate remedial work after a successful plumbing repair. Discuss any ongoing concerns before covering an affected area.

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a clear answer.

Tell us what you have noticed. We’ll explain the next step, the scope and the cost before you book.

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